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Fake one-star reviews, reviews meant for a copycat store and coordinated attacks drag your rating down on Trustpilot and Google. We find the ones that break each platform's rules and get them taken down.
Free · 15-minute walkthrough · Even if you don't hire us
Trusted by 160+ brands, including Primal Queen, Bad Birdie and Scentless
Total scam. Never got my order.
Ordered two weeks ago and nothing showed up. Emails go unanswered. Do not buy from this company.
What can come down.
Every platform has rules about what a review can be. These are the ones we see most, and the ones that get removed.
Customers who bought from a fake site often review the real brand. A review about someone else's store can be removed.
Competitors, paid reviewers, or accounts flagged as suspicious.
The same text across brands, promotions, or someone posing as you.
Threats, hate, or your staff's personal details in a review.
What stays up.
Genuine reviews from real customers, good or bad. If someone had a real experience with your brand, that review stays, and it should. We'll tell you straight away when a review doesn't qualify instead of filing a report that fails.
“Shipping took 9 days and the box was dented. Product's fine.”
Matches order #48211. A real experience, within the rules. Best answered with a reply, not a report.
Where we work.
Trustpilot and Google reviews, the two that show up next to your name in search.
How a review gets removed.
Read every new review.
We watch your profiles and flag the ones that look off.
Find the rule it breaks.
A copycat purchase, a conflict of interest, copied text or abuse: we document it.
Report it with the proof.
Filed under the platform's own guidelines and followed up.
Questions brands ask before they hire us.
Anything else, ask us on your free scan walkthrough.
Scan my brand freeNo. We remove reviews that break the platform's rules: fake or conflict-of-interest reviews, reviews about someone else's store, coordinated attacks, abuse. Genuine reviews stay up.
Never. Fake reviews in either direction break the platforms' rules and put your profile at risk.
It's up to the platform. Google says its review typically takes several days, and Trustpilot keeps a flagged review visible while it investigates. Clear cases go fastest.
It can be. Platforms penalise businesses that flag reviews they don't like, so we only report the ones that break the rules, with the evidence attached.
Because the fake store used your name, your photos and your ads. It's one of the most common costs of copycats, and one of the easiest review problems to fix once the store itself is down.
See who's copying you.
Drop your store in. We'll show you every copycat we find, and how we'd take them down, in a free 15-minute walkthrough.
Free · 15-minute walkthrough · Even if you don't hire us
Trusted by 160+ brands, including
Jones Road, Primal Queen and Bad Birdie