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Solutions/Unauthorized seller removal

Counterfeit sellers, off your listings.

When an unknown seller joins your product page with fakes, or copies your listing with your photos, we document it and file the report the platform needs. Your partners and retailers stay whitelisted.

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Free · 15-minute walkthrough · Even if you don't hire us

Primal QueenBad BirdieTrusted by 160+ brands, including Primal Queen, Bad Birdie and Scentless

Gold VKs // Pro Level 65 sellers on this listing
VKTRY GearBrand owner
You
Peak AthleticsAuthorized retailer
Whitelisted
SportsDealz99Test buy: counterfeit insoles
Checking…
FastFit StoreYour photos, $29 instead of $149
Checking…
ProGear OutletShips from overseas, same photos
Checking…

When a seller can be removed.

Being unauthorized isn't enough by itself: a genuine reseller of real products is usually protected. A seller is removable when they cross one of these lines.

They sell counterfeits

A test buy or clear evidence shows the units aren't genuine.

They use your photos or copy

Your product photography and text are copyrighted.

They misuse your trademark

Your name or logo in a way that misleads buyers.

They keep coming back

Same operator, new storefront, tracked across cases.

Your partners stay whitelisted.

Add retailers, distributors, affiliates and your own storefronts once. We skip them automatically, and nothing is filed without your approval or the rules you set.

brand-protectionYour brand + Bustem
BustemAPP2:10 PM

3 new sellers on Gold VKs // Pro Level 6. Peak Athletics is on your whitelist. The other 2 are using your photos. Approve?

O
Ops2:18 PM

Approve both.

BustemAPP2:19 PM

Filed with Amazon with your photos and listing history as proof.

✅ 1
Bustem is typing

How we handle a new seller.

Step 1

Spot.

We watch your listings and catch new sellers the day they appear.

New sellerFastFit StoreChecking
Step 2

Prove.

Photos, listing history and test buys where needed, so the report holds up.

Evidence ready3 screenshots · 1 test buy
Step 3

Remove.

Filed on the platform's IP channel, followed up until there's a decision.

Offer removedDone

Questions brands ask before they hire us.

Anything else, ask us on your free scan walkthrough.

Scan my brand free

Not by itself. Reselling genuine products is usually legal. We go after sellers who sell counterfeits, use your photos or copy, or misuse your trademark.

Marketplaces don't remove sellers over pricing or distribution agreements, so we don't file those reports. A reseller breaking your MAP policy with genuine products is a contract matter for your team or lawyer.

Ordering from the seller to check whether the product is genuine. Platforms take counterfeit reports far more seriously when there's a test buy behind them.

No. Your stores, partners and affiliates are whitelisted, and every case goes through your approval first.

Amazon, Walmart, eBay, TikTok Shop, Etsy and the other marketplaces where sellers can join your listing or copy it.

See who's copying you.

Drop your store in. We'll show you every copycat we find, and how we'd take them down, in a free 15-minute walkthrough.

https://

Free · 15-minute walkthrough · Even if you don't hire us

Jones RoadPrimal QueenBad BirdieTrusted by 160+ brands, including
Jones Road, Primal Queen and Bad Birdie